Terms of Use

Effective Date: 18 April 2026
Last Updated: 18 April 2026

Welcome to the website of Healtour Solutions Pvt. Ltd. (“Healtour,” “we,” “our,” or “us”).

These Terms of Use (“Terms”) govern your access to and use of this website and any related services, including inquiry forms, uploads, communication tools, and digital interactions.

By accessing or using this website, submitting information, or interacting with our services, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. About Healtour Solutions

Healtour Solutions Pvt. Ltd. operates as a medical value travel facilitation platform.

We assist patients and their representatives by:

• Connecting them with hospitals and doctors
• Coordinating treatment-related communication
• Supporting non-clinical aspects such as planning, travel, and logistics

Healtour is not:

• A hospital or clinic
• A diagnostic center or laboratory
• A medical practitioner

We do not provide diagnosis, treatment, or medical advice.

2. No Medical Advice

All content on this website is for informational and facilitation purposes only.

Nothing on this website constitutes:

• Medical advice
• Diagnosis
• Treatment recommendation
• Prescription
• Emergency medical support

All medical decisions are made solely by licensed doctors and hospitals.

If you are facing a medical emergency, contact a qualified healthcare provider immediately.

3. Role of Healtour

Healtour acts strictly as a facilitator.

We may assist with:

• Routing treatment inquiries
• Connecting users with hospitals or specialists
• Coordinating communication and document sharing
• Supporting estimates or second opinions
• Assisting with non-clinical planning

We do not control:

• Treatment decisions
• Admission approvals
• Doctor availability
• Medical outcomes
• Hospital pricing

4. Eligibility and User Responsibility

By using this website, you confirm that:

• You are legally capable of doing so
• The information you provide is accurate
• You are authorized to share any patient data

If you act on behalf of someone else, you are responsible for having proper authorization.

5. Website Content

We aim to provide accurate and updated information. However:

• Content may not always be complete or current
• Hospital, doctor, and treatment details may change
• Pricing and estimates may vary

Users should verify critical information directly with hospitals.

6. Treatment Costs and Estimates

Any pricing shown on this website is:

• Indicative only
• Subject to change
• Dependent on medical evaluation and hospital policies

Healtour does not guarantee:

• Final treatment cost
• Eligibility for a package
• Consistency of estimates

Final pricing is determined by the hospital.

7. User-Submitted Information

When submitting information, you confirm:

• It is accurate and lawful
• You are authorized to share it

Healtour may use this information for:

• Facilitation
• Communication
• Coordination

Submission of information does not create:

• Doctor-patient relationship
• Hospital admission guarantee
• Treatment confirmation

8. Prohibited Use

You agree not to:

• Violate any law
• Submit false or misleading information
• Upload harmful or unauthorized content
• Interfere with website security
• Attempt unauthorized access
• Misuse forms or communication channels

We may restrict access if misuse is detected.

9. Third-Party Providers

Healtour may connect users with hospitals or service providers.

However:

• Medical care is provided solely by hospitals/doctors
• Third parties operate independently
• Their services are subject to their own policies

We do not guarantee:

• Treatment outcomes
• Admission approvals
• Third-party service performance

10. Travel and Logistics Disclaimer

Where facilitation includes travel or logistics:

Healtour is not responsible for:

• Visa rejections or delays
• Travel disruptions
• Accommodation issues
• Immigration restrictions
• Third-party service failures

11. Cross-Border Services

Healtour supports international patients.

Users acknowledge that:

• Laws and medical systems vary by country
• Multiple parties may be involved
• Processes may depend on external authorities

12. Intellectual Property

All website content (text, design, branding, graphics) belongs to Healtour.

You may not:

• Copy
• Reproduce
• Distribute
• Modify

Without prior written permission.

13. Third-Party Links

This website may include external links.

Healtour is not responsible for:

• Their content
• Privacy policies
• Services

Use them at your own risk.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Website Availability

We may:

• Modify or update the website
• Restrict or suspend access
• Perform maintenance

We do not guarantee uninterrupted access.

16. Disclaimer of Warranties

This website is provided “as is” and “as available.”

We do not guarantee:

• Accuracy
• Reliability
• Availability
• Error-free operation

17. Limitation of Liability

Healtour is not liable for:

• Medical decisions or outcomes
• Hospital actions or delays
• Pricing changes
• Travel or logistics issues
• Third-party failures
• Indirect or consequential losses

18. Indemnity

You agree to indemnify Healtour against any claims arising from:

• Misuse of the website
• Violation of these Terms
• False or unauthorized information

19. Suspension or Termination

We may suspend or terminate access if:

• Terms are violated
• Misuse is detected
• Security or legal concerns arise

20. Changes to Terms

We may update these Terms at any time.

Continued use of the website means acceptance of updated Terms.

21. Governing Law

These Terms are governed by the laws of India.

Jurisdiction: Hyderabad, Telangana

22. Contact Information

Healtour Solutions Pvt. Ltd.
Hyderabad, Telangana, India
? Email: info@healtourin.com
? Phone: +91 92811 11724